Return policy

By placing an order, you agree to the following terms, designed to clarify our return and refund procedures for U.S. orders.

A. 14-Day Return Policy

  • Eligibility: Request returns within 14 days of delivery. Items must be unworn, unused, with tags and original packaging.
  • Exceptions: Manufacturer Direct items are final sale and not returnable.

B. Return Process

  1. Initiation: Contact us at [email protected] or +1 303 356 7251 to start a return.
  2. Approval: If accepted, we’ll provide a return label and shipping instructions.
  3. Note: Items returned without prior authorization will not be accepted.

C. Damaged or Incorrect Items

  • Inspection: Check your order upon receipt. Contact us immediately for defective, damaged, or wrong items to resolve the issue.
  • Exchange Timing: Delivery times for exchanges may vary by location.

D. Exchanges

  • Eligibility: Exchanges are offered for damaged, incorrect, mis-sized, or defective items only.
  • Request: Contact us via email or phone to arrange an exchange.

E. Restocking Fee

  • Policy: No restocking fees are charged for returns.

F. Refunds

  1. Inspection: We’ll notify you after receiving and inspecting your return.
  2. Processing: Approved refunds are issued to your original payment method.
  3. Timing: Allow time for your bank or credit card provider to process the refund.

G. Unused Discounts Policy

  • Terms: Discounts not applied at checkout are non-refundable. Promotions must be used during purchase; retroactive adjustments are unavailable.

Contact Us

For questions, email [email protected] or call +1 303 356 7251.

Thank you for choosing DoodleApparel—we’re committed to your satisfaction!